1. Have you received Action Fraud's Ticket Fraud email?
Follow our top tips to avoid falling victim to ticket fraud.
- Only buy tickets from the venue’s box office, official promoter or agent, or a well-known ticketing website.
- Avoid paying for tickets by bank transfer, especially if buying from someone unknown. Credit card or payment services such as PayPal give you a better chance of recovering the money if you become a victim of fraud.
- The password you use for your email account, as well as any other accounts you use to purchase tickets, should be different from all your other passwords. Use three random words to create a strong and memorable password, and enable 2-step verification (2SV).
- Be wary of unsolicited emails, texts or adverts offering unbelievably good deals on tickets.
- Is the vendor a member of STAR? If they are, the company has signed up to their strict governing standards. STAR also offers an approved Alternative Dispute Resolution service to help customers with outstanding complaints. For more information visit star.org.uk/buy_safe.
If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040, or call Police Scotland on 101.
1.1 Would you like to continue with this survey?
2. Before receiving messages via Neighbourhood Alert did you know about Action Fraud and what they did?
3. Have you been affected by ticket fraud before?
3.1 If you have been victim to ticket fraud, did you report it to Action Fraud?
If you have been a victim of fraud, report it at www.actionfraud.police.uk or by calling 0300 123 2040. In Scotland, report it to Police Scotland on 101.
4. How worried are you about fraud and cybercrime?
5. Do you find it easier to spot a scam since being on the Alert system?
6. Has receiving Action Fraud messages changed your attitude to fraud?
7. Has receiving Action Fraud messages changed your behaviour around how you protect yourself against fraud?
8. Since receiving the ticket fraud campaign, have you implemented the advice and guidance?
9. Did the campaign provide actionable steps that you felt were realistic and useful?
10. Was the messaging clear and accessible?
11. Are you interested in receiving alerts about scams around the following events? (Optional)
12. Do you follow Action Fraud on any of the social media below?
